Last updated: 5 April 2021
What data we collect
We collect personal information including your name, email address, phone number and partial address, in particular your city and country. We also collect information that you have provided voluntarily about your preferences and interests relevant to our services. When you make a payment, we also collect the type of card, issuer, the last 4 digits of your card number and its expiry date.
How we collect your data
You directly provide us with most of the data we collect. We collect data and process data when you:
- Submit a form on our website such as a booking form.
- Send your details via email or social media.
- Make a payment for our services on our website.
We may also receive your data indirectly when you request our services via any of our partners’ websites:
How we use your data
We use your personal information to respond to your requests and for planning and scheduling our services. We process your data relating to financial transactions, such as the purchase of our services, and keep records of those transactions. Additionally, we use your information to communicate and send you updates and promotional emails relevant to our services.
Sharing your data
We use third-party service providers who will process your personal information on our behalf, exclusively for the purposes outlined in this policy and per our instructions. Additionally, we share your data with our partner No Regrets Tattoo Studio, necessary for the performance of our services. We work with the following companies and tool systems to store, analyse, and transmit data:
Data retention and security
We only retain collected information for as long as necessary to provide you with our service. Transaction data will be retained for a period of up to 7 years. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
You have the right to request copies of the data that we hold on you. You have the right to request that your data be corrected, updated or deleted, under certain conditions. Furthermore, you have the right to object or restrict the processing of your data, with the understanding that we may be unable to provide you with your desired service. If you would like to exercise any of these rights, please contact us, and we will respond within 30 days.
How to contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [email protected].